I will admit to you now though... it's not looking like I'm going to be very successful at my 100 books in 2010. It's not that I'm not reading. I have read 11 books so far this year and I'm about 67% finished with book number 12 (at least... that's what Kindle tells me). So... 11 1/2ish books in 3 months. That's a HUGE improvement over last year. (I think I read 5 books the whole year.) But, it's a far cry from the 25 books I probably should have read by now if I expect to hit anywhere near 100. I will keep trying though. My list is slowly growing.
I do want to take a minute to share a little customer service story... and explain my feelings on Amazon.
I've always been a fan of Amazon. You can find just about anything there. Their shipping is quick. I always get what I expect to get. I've never really had any reason to contact customer service. But, about 2 weeks ago I realized that my beloved Kindle was developing some small cracks in the face plate right where the cover hinges attached. (I bought a leather cover to protect my Kindle which gets dragged around everywhere.) After having a slight anxiety attack while wondering what in the world I would do... I checked Amazon for the warranty info. I am not great at following along when reading warranty info (is anyone???) so I wasn't really sure if I would even have a chance of getting my Kindle repaired. So... I called up customer service to see if I could get a better idea of what exactly all those warranty terms meant. I was totally expecting them to give me a price quote on getting the faceplate replaced. I am still not quite sure I believe what ended up happening.
They sent me a BRAND NEW KINDLE AT ABSOLUTELY NO CHARGE.
Do you want to read that again? Go ahead... right up there... all caps.
New Kindle. No charge.
Derrick (my new customer service hero) told me that it occasionally happens. He double checked my mailing info and the e-mail info connected to my current Kindle and then he immediately put in a new order to overnight ship me a BRAND NEW FREE KINDLE. Oh, and it was shipped free. Oh, and the return shipping on the cracked Kindle was free. Did I mention how it was all completely free? Can you believe that?
I think my heart just about burst with joy.
So... I still love my Kindle and I am absolutely madly in love with Amazon.
Amazon? I love you!
As a total side note... I'm not the only one that loves my Kindle though.
Can you see in the 3rd photo that she knows exactly where to push the "next page" button? I can't leave that thing for one minute without sliding the little button to put it in sleep mode. I'd come back to find myself on a completely wrong page.
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19 comments:
My husband has one of the original Kindles and about 3 months after he got it The Midge dropped it on the kitchen tile. It wouldn't turn on after that, so my husband emailed Amazon to see if there was a reset button. Their response was to send him a brand new Kindle too -- even though it was obviously broken from misuse. We were utterly amazed.
Now that's what I call customer service! I love the pics of your little one.
Creative and Curious Kids!
I've been thinking about a kindle for a while. We are traveling soon and I want to bring books but they get bulky. I think I may have to look into the kindle a little more.
I truly love it. Right now I can tell you it's got 12 books downloaded onto it. So I'm carrying a dozen books around in the pocket of the diaper bag!
That is TOTALLY awesome! I keep thinking about a Kindle, but I don't have time to read, so I am just not sure it would be worth it...although that doesn't usually stop me for long...
Kudos to Amazon and their customer service -- I am way impressed!
I really could never find time to read before. The Kindle seems to be getting me back to reading... since it can just be popped into the diaper bag. I'll read while Zoe is in dance or gymnastics class. That seems to be when I do most reading now. Whenever I find myself waiting.
My husband has one of the original Kindles and about 3 months after he got it The Midge dropped it on the kitchen tile. It wouldn't turn on after that, so my husband emailed Amazon to see if there was a reset button. Their response was to send him a brand new Kindle too -- even though it was obviously broken from misuse. We were utterly amazed.
That is TOTALLY awesome! I keep thinking about a Kindle, but I don't have time to read, so I am just not sure it would be worth it...although that doesn't usually stop me for long...
Kudos to Amazon and their customer service -- I am way impressed!
Where are the free books listed (because I'm lazy and it's easier to ask you than to search... lol).
I've just been uploading a new book every time I finish a book. That tends to mean I've been reading in kind of phases. I'm in a fairy trend right now. And I've been sticking with series books mostly... although not always on purpose.
I wish my vacations meant more reading. Hopefully as the girls get older I'll be able to squeeze in more relaxing reading time.
First - I am LOVING the daily mugshots. I need to do something like that. It's a great way to look back on a year and see how you've changed (or aged - I worry that my hair will slowly get greyer and greyer in the shots).
Second - I'm there with you on the Kindle love. I have about 10 pages of books on there so far and I am very sorry and sad to admit that I'm not making any progress in getting them read. I download pretty much every free book they have to offer, which means I have WAY too many books right now ;-).
I need to take a long vacation and do nothing but READ!
I really could never find time to read before. The Kindle seems to be getting me back to reading... since it can just be popped into the diaper bag. I'll read while Zoe is in dance or gymnastics class. That seems to be when I do most reading now. Whenever I find myself waiting.
I truly love it. Right now I can tell you it's got 12 books downloaded onto it. So I'm carrying a dozen books around in the pocket of the diaper bag!
I've been thinking about a kindle for a while. We are traveling soon and I want to bring books but they get bulky. I think I may have to look into the kindle a little more.
Now that's what I call customer service! I love the pics of your little one.
Creative and Curious Kids!
I really could never find time to read before. The Kindle seems to be getting me back to reading... since it can just be popped into the diaper bag. I'll read while Zoe is in dance or gymnastics class. That seems to be when I do most reading now. Whenever I find myself waiting.
I truly love it. Right now I can tell you it's got 12 books downloaded onto it. So I'm carrying a dozen books around in the pocket of the diaper bag!
I've been thinking about a kindle for a while. We are traveling soon and I want to bring books but they get bulky. I think I may have to look into the kindle a little more.
Now that's what I call customer service! I love the pics of your little one.
Creative and Curious Kids!
My husband has one of the original Kindles and about 3 months after he got it The Midge dropped it on the kitchen tile. It wouldn't turn on after that, so my husband emailed Amazon to see if there was a reset button. Their response was to send him a brand new Kindle too -- even though it was obviously broken from misuse. We were utterly amazed.
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